Showing posts from April, 2016

Saying No Seems To Be The Hardest

There's a song by Elton John called Sorry Seems to Be the Hardest Word but for me saying No is so much harder.

How do you say no when your daughter comes to you asking for a treat or snack that her mother disapproves or when they ask to go to Mr DIY or Daiso to buy something they don't need?

Its also so very difficult when people ask you to do projects or take some responsibility that you just can't take because you have no time. 

While some people have absolutely no problems saying no, I have to really think hard of precisely what excuse to give.

Sometimes by sheer persistence my kids will get a yes from me, and occasionally I end doing projects that I really don't have the time do.

For me its so much easier to say sorry than no.

But if you don't say no just to avoid disappointing people, you will not be able to focus on the things that you should actually be doing to move forward.

So I nowadays I just say ''really sorry, but no".

(This is of course w…

Sometimes you simply can't squeeze more growth for your shareholders

There are many benefits of being a public listed company but there are some drawbacks too. One of them is the need to please shareholders and analysts to generate profit growth.

In some situations, you just can't squeeze any growth due to the economy.  Sometimes the market is saturated and in other cases, the market may be too competitive.

Clearly the recent furore over Maxis illustrates this point. I'm sure they are trying to generate growth, but in these times, in their market and the current mobile penetration rate, maybe it's not feasible.

What happened is that they tried to entice new customers with better deals but still tried to protect revenue from their old, loyal customers, leading to major dissatisfaction.

In the US, Valeant tried to grow revenue by increasing the price of drugs in an unreasonable manner, leading to action by the enforcement authorities.

When you try to set KPIs based on certain aggressive targets, you encourage short term behavior that may be d…